FAQ

No two renovation projects are identical. In order to decide the cost of your window or door replacement project, we will need to fully realize your wants and needs. Arrange a free, in-home consultation and we’ll be able to present you with a free quote the day of your consultation. A Pella^® design expert will work beside you to visualize your project, choose high-quality products and get measurements for your replacements.

In addition to offering high-quality products in multiple styles, we also have payment and finance options to help make your replacement project a reality.

It’s our priority to make sure we answer all of your questions about windows and doors from Pella of Eau Claire. We’ll check in to all the features and options available to you, including material choices and energy-efficient enhancements. To be sure we can cover everything, we recommend you allow about two hours for your consultation meeting.

Installations of replacement windows and doors from Pella of Eau Claire are run by a Pella^® Expert Installer^SM. Under his or her direction, Pella-certified installers will get your windows or doors installed. They must complete an extensive set of training courses so that your windows and doors are properly installed and match Pella’s warranty criteria. You can find out more about your straightforward, no-guess installation day here.

Before they can be brought on board, Pella orders installers to pass a drug test and background check. Our installers are totally protected by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also guaranteed for 10 years under the installation limited warranty and service agreement.

Pella^® products meet or exceed ENERGY STAR^®-certification in all 50 states and almost all of Canada. How will this impact you? Not only could you notice a reduction in your heating and cooling costs, but you will help protect the environment.

The perk of Pella^® vinyl windows is that you won’t have to paint them. They are made in a variety of colors, so you’ll find a color that accompanies your room. We do not advise painting your vinyl products; this will invalidate your warranty.

Pella of Eau Claire gives you services and support that larger stores simply don’t have. Our professional staff has expertise in selling, installing and servicing Pella^® windows and doors. You’ll have a dedicated Pella sales team, comprised of a project manager, local service technicians and quality installers. We commonly use the term “single-source accountability.” Simply contact our office, your sales representative or your project manager with any questions or concerns you can think of, and we will get to work answering them.

There are a variety of reasons why Eau Claire-area people go with Pella of Eau Claire for their replacement window and door needs. Our success relies on customer satisfaction, not stock prices. All of our high-quality windows and doors are made with care and serviced by Pella’s professional Direct Sales Network. Unlike other companies who sell exclusively through third-party channels, Pella of Eau Claire has a dedicated window and entry door showroom. This unique way of doing business gives you a personalized experience with the assistance of a local Pella^®-certified team. Whether you are in the market for the beauty of wood, the strength of fiberglass or the reduced maintenance of vinyl—Pella of Eau Claire has a high-quality, energy-efficient and reliable solution.